When you are a customer, do you feel appreciated? Do you feel the business you are dealing with treats you with respect and courtesy, noting your unique needs?
If your customer interactions have you walking out of places either jumping for joy, or singing the blues, then you know first hand the value of excellent customer service. How your employees treat your customers is the key to repeat business and good word of mouth advertising.
Improve customer service through understanding communication styles
Focus on both external and internal customers
Learn to create and maintain relationships with customers
Increase customer satisfaction by focusing on needs and solutions
Develop customer service aptitude through skill-building
To find out more about how Respect Inc. would approach your customer service puzzle, contact the partners at
P.O. Box 113
Pocopson, PA 19366
Respect Incorporated is a certified distributor of Inscape Publishing® Products
"Adventures in Attitudes", "Coping
& Stress Profile", "Dimensions of Leadership Profile", "DiSC
Preview", "Discovering Diversity Profile", "Everything DiSC", "Indra",
"I-Sight", "Personal Development Profile", "Personal Listening
Profile", "Personal Learning Insights Profile", "Personal Profile
Preview", "Personal Profile System", "Personal Profile System",
"QuikDiSC", "Time Mastery Profile" are all a registered trademarks of
Inscape Publishing, Inc.
"AiA Classic", "idXready", "Role Behavior Analysis" and "Team
trademark of Inscape Publishing.